As the leader in the contract catering market in Western Switzerland, DSR has developed a cluster of expertise in its organisation that enables it to meet the most varied needs of its customers, and to offer them personalised services.
1. Nearly 30 years of activities in residential care and nursing homes
DSR benefits from an unequalled expertise in catering for senior citizens. This accumulated experience has enabled it to develop specific skills and to train its staff to meet the special expectations expressed by the residents.
2. DSR : the recipe for wellness
Giving pleasure while observing the dietary requirements which some residents must adhere to, that is the daily ambition of DSR. Applying new cooking techniques for texture-modified foods helps greatly in facing this challenge. Moreover, by offering the staff in the residential home an alternative to the set menu of the day, DSR endeavours to offer them a service that better meets their nutritional needs.
3. Activities in the restaurant
Eating in the restaurant every day can quickly lead to a feeling of monotony in the residents. DSR is well aware of this risk, and in cooperation with the activity team of the establishment, arranges frequent culinary activities. Accompanied by creative workshops, they give a rhythm to the life of the residential home and help its occupants rediscover a seasonal product or traditional recipes.
4. Staff training – an important motivating factor
Constantly improving the skill levels of its staff is one of the keys to DSR’s success. Our company has for many years offered a programme of in-house courses, in which more than 600 employees participate each year to improve their professional knowledge and offer a genuine added value to their customers.
5. No compromise when it comes to food safety
When it comes to food safety, DSR is undoubtedly the most reliable provider in Switzerland. Its quality department, together with the best specialists in the field, develops a programme that is based on the strictest HACCP standards. To guarantee the strict implementation of its hygiene regulations, DSA uses an external auditor: HACCP Pro Partners SA.
6. Reducing its impact on the environment
As the holder of ISO 14001 certification, DSR devotes itself to developing a whole series of measures to ensure the responsible management of the natural resources used in the course of its activity. The three main environmental concerns of DSR relate to waste management, energy consumption and use of natural resources.
7. Taking social responsibility is a strong commitment of the DSR business culture. Our company’s status as a private foundation is one of the main features that distinguishes us from our competitors. Because there are no shareholders, our company does not focus on making excessively large short-term profits. On the contrary, our business policy is in line with developing a long-term strategy that promotes close contacts with our customers and builds a lasting partnership. Thus, DSR redistributes 20% of its profits each year to charitable organisations in Switzerland and abroad.
8. Complete transparency in the management of the catering department
In order to enable customers to closely monitor the financial management of its catering service, DSR supplies, at intervals laid down jointly with the client, a report on the main financial indicators of the operating account. This allows the client to constantly have a clear idea of the expenses and receipts of the restaurant.
