Placing the customer’s satisfaction at the centre of its concerns is one of the cornerstones of DSR’s business policy.
The staff restaurant of the Credit Suisse Tower in Zurich Oerlikon, run by DSR, has won first prize in the Business & Care category at this year's «Best of Swiss Gastro Awards».
The DSR Quality policy is based on a commitment to continuous improvement that aims to achieve excellence both with regard to the quality of our relationship with our customers, our staff and all our other partners, as well as regarding the quality of our provisions, products and services.
Our quality manual is at your disposal. We invite you to consult our attached document.
Placing the customer’s satisfaction at the centre of its concerns is one of the cornerstones of DSR’s business policy.
To measure its customers’ satisfaction and to ensure constant improvement of its services, DSR carries out an in-depth survey each year among the customers in its restaurants.
